Dynamic IT strategist and results-oriented professional offering experience in leadership, strategic planning, technology architecture and design, systems integration, project management, and formulating strategies to mutually support both business and technical objectives.
AREAS OF STRENGTH
Intercontinental Exchange, Sandy Springs, GA 2016 - Present
Global Market Leader
Manage high availability / high-performance Windows development, non-production, and production environments in a global enterprise. Member of results-oriented, service-delivery team assisting configuration analysts, release engineers, change management, developers, and operations teams.
WestRock (formerly RockTenn), Norcross, GA 2011 - 2016
Leading Producer of Consumer Packaging
Windows Services Core Analyst
In an enterprise environment managed A.D. design, implementation, migration and integration with hybrid solution of on premise and Azure AD environments. Exchange 2010/2013 and Exchange online in hybrid environment with two different tenants in the cloud and two exchange environments on premise. Implemented Microsoft's best practice of Tiered administration and silo's. Responsible for conducting and remediating annual MS RAP audits.
Lead Windows Services System Administrator / WestRock
Managed support of the Enterprise Wintel Server environment of over 2500+ physical & virtual 2003 / 2008 servers. Developed, implemented and monitored service level agreements with staff and internal customers, ensuring compliance and quick resolution of specific issues. While in the Server Administration group lead daily routing of cases and change requests among a team of 10 and provided weekly reporting on statistics. Technical escalation point for team with any Server OS / backup / Active Directory / or mission critical application issues pertaining to the Wintel environment.
FIRST GUARANTY BANK & TRUST, Jacksonville, FL 2009 - 2011
Jacksonville’s Oldest Community Bank
Network / Telecom Administrator
ARIZONA CHEMICAL, Jacksonville, FL 2007 – 2009
Market Leading Manufacturer of Wood Based Chemicals
Sr. Network Administrator
Bachelors, Information Technology 2012 - 2014
Western Governors University, Salt Lake City, UT
Specialization: Networks Design and Management
Associates, Electronics Engineering Technology 1998
I.T.T. Technical Institute, Memphis, TN
Computer Certifications and Continued Education